Product support
Include a job or request ID, approximate time, and product. Redact personal data and secrets.
Route your question to the right place.
Authenticated support includes workspace context and is the fastest path for job, API, or billing questions. Never send API keys, OTPs, raw payment data, or sensitive datasets by email.
Sales and Enterprise
Describe the product you need—Extension, Online, or API—and expected usage. Enterprise terms require review.
Privacy or correction
Use the contact channel identified in the Privacy Policy and include only what is needed to locate the record.